These Terms of Use (the “ToU”) govern access to and use of the website www.mrcelestin.com (the “Website”), operated by CHC COMPANY SRL, rue de la Fontaine Maqué 37, 1440 Braine-le-Château, Belgium (the “company” or “CHC Co.”). By accessing and using the Website, the user (the “User”) acknowledges having read and accepted these ToU. If the User does not accept these ToU, the User is invited not to use the Website.
1. Purpose
These ToU set out the terms of access to the Website, the conditions for using its features, and the rights and obligations of Users.
2. Access to the Website
The Website is accessible free of charge to any User with internet access. All costs related to accessing the Website (hardware, software, internet connection, etc.) remain the User’s responsibility.
3. Account creation and management
To access certain features (e.g. placing an order, order tracking, order history), the User may be required to create an account and provide accurate, complete and up-to-date information. The User is responsible for keeping their login details confidential and for any activity carried out through their account. The User undertakes to inform CHC Co. without delay in the event of unauthorized use of their account.
4. Online purchases
Purchases made on the Website are governed by the General Terms and Conditions of Sale (GTCS) available on the Website. In the event of any conflict between these ToU and the GTCS, the GTCS shall prevail for all matters relating to sales, delivery, payment, withdrawal and warranties.
5. Use of the Website – User conduct
The User undertakes to use the Website in compliance with applicable laws and regulations and not to infringe the rights of CHC Co. or third parties. The following are prohibited in particular:
- any fraudulent, abusive or unlawful use of the Website;
- any attempt to gain unauthorized access, bypass security measures or disrupt the operation of the Website;
- introducing viruses, malware or any action likely to damage, overload or impair the Website;
- any extraction, automated collection (scraping) or unauthorized reuse of content or data from the Website.
6. Intellectual property
The Website and all its content (texts, visuals, logos, trademarks, graphics, databases, etc.) are protected by intellectual property rights and belong to CHC Co. or its partners, unless otherwise stated. Any reproduction, representation, modification or exploitation, in whole or in part, without prior written authorization, is prohibited.
7. Personal data
Personal data processing carried out via the Website is described in our Privacy Policy. Users are invited to consult it to learn about the purposes, legal basis, retention periods, recipients and their rights.
8. Cookies and tracking technologies
The Website uses cookies and other trackers. Certain cookies are strictly necessary for the operation of the Website (e.g. session management, shopping cart, security) and cannot be disabled.
Other cookies/trackers, notably for marketing purposes and advertising performance measurement (for example Meta Pixel and Google Ads), are set and/or activated only after the User has given consent via the cookie banner. The User may change their choices and withdraw consent at any time via the cookie settings tool/link available on the Website.
For more information (purposes, partners, retention periods and detailed information), Users are invited to consult our Cookie Policy.
9. External links
The Website may contain links to third-party websites. CHC Co. has no control over these websites and declines any responsibility for their content, operation or practices.
10. Availability and maintenance
CHC Co. endeavours to keep the Website accessible, without any obligation of result. CHC Co. may suspend, limit or interrupt access to the Website (in particular for maintenance, updates or technical issues) without prior notice when necessary.
11. Liability
The User uses the Website under their sole responsibility. CHC Co. makes reasonable efforts to provide up-to-date information, but does not guarantee the accuracy, completeness or timeliness of all information on the Website.
To the extent permitted by law, CHC Co. shall not be liable for indirect damages (loss of opportunity, loss of data, loss of revenue, etc.) resulting from the use of, or inability to use, the Website. CHC Co. shall not be liable for damage resulting from use that is not compliant with the ToU, a fault of the User, force majeure or the act of a third party.
12. Changes to the ToU
CHC Co. reserves the right to amend these ToU at any time to reflect changes to the Website, services or legal requirements. The applicable version is the one published on the Website on the date of consultation.
13. Applicable law and disputes
These ToU are governed by Belgian law. In the event of a dispute, the parties will seek an amicable solution. Failing agreement, the dispute shall be submitted to the competent courts in accordance with the applicable rules.
14. Contact
For any question regarding these ToU: legal[at]chc-company[dot]be
Last updated: 2 January 2026
Important notice: These Terms of Use are provided in English for convenience. In the event of any discrepancy or inconsistency, only the French version shall prevail.